Community Smiles Dental Clinic

Johana Alz 2 months ago

Good morning they have a sorry appointment and walk-in system you have an appointment for a certain time and they make you wait like their doing you a favor and your paying for it. I understand that this dentist is provided by the government but still the cliental are not at this dentist for their slowness and disorganization. The clients should be out and in at their time and out so people can keep going about the day. You guys need to step it up because this is disgraceful coming from a segment that’s part of a well known hospital.

Antony Malinovskiy 6 months ago

I called this clinic to schedule a wisdom tooth extraction. I already had my x-rays and evaluation completed elsewhere and was told to email the x-rays the day before my appointment. After waiting more than two months in pain for this visit, I called one day prior to confirm the email address—only to be told that no extraction would be performed without an in-house evaluation. I was then informed that I would need to schedule a separate appointment, and wait another 2 months or more for the actual extraction. This lack of clear communication upfront was extremely frustrating and resulted in unnecessary delays while I was dealing with ongoing tooth pain. Patients deserve accurate information from the beginning so they can make informed decisions about their care.

Browie Browie 6 months ago

Front desk staff rude and don’t know how communicate properly.you call and try to make an appointment they will hang up in your face .No respect and treat patients any kind of way .All I ask was for accurate information about the emergency appointment because I was told two different situations by two different front desk staff. I just wanted to get a chip tooth fix . Like why all these problems just to get dental work. And this the dental office for the community Smh!!!!! I beg the differ Do Better!!!!!!!!!!

Ariana Rodriguez 9 months ago

I’m very disappointed with this dental clinic. Ever since I got my braces, the service has been extremely inconsistent. I’m never seen by the same orthodontist, and this lack of consistency has caused multiple issues with my treatment. My bite blocker has already fallen off twice, along with other ongoing problems that never seem to be properly fixed. What really upset me was how appointments were handled. One time, I was told I wouldn’t be attended because I was only 10 minutes late. However, at my next appointment, I arrived early at 1:21 for a 2:00 appointment and still wasn’t attended until around 4:00. This shows a clear lack of respect for patients’ time. To make things worse, when I called to ask if they could see me, the call was hung up on me, which is extremely unprofessional. Overall, poor communication, lack of consistency, and bad customer service. I would not recommend this clinic.

LETY HR 11 months ago

I had an excellent experience with Dr. Robinson Balda at Community Smiles. From the moment I walked in, the staff was welcoming, professional, and efficient. Dr. Balda took the time to explain every step of my treatment, answered all my questions with patience, and made sure I felt completely comfortable throughout the process. His attention to detail and gentle approach made the experience stress-free and painless. The clinic is clean, well-organized, and runs smoothly — you can tell they truly care about their patients’ comfort and dental health. I left feeling confident and well cared for. I highly recommend Dr. Balda and the entire Community Smiles team to anyone looking for quality dental care with a compassionate touch.